Showing posts with label BBA. Show all posts
Showing posts with label BBA. Show all posts

Friday, August 16, 2013

Prof. David Marsden (Professor, Industrial Relations, London School of Economics) analyses a period of greater labour unrest

The adjustments were made possible by two major changes in employment practices. The first was the use of variable bonuses, which have grown both as a percentage of pay and in terms of the number of employees receiving them. The British annual earnings survey shows that the cut in wages was due to reduced bonuses. The second was the increased use of agency and temporary workers. In the 1970s and the 1980s, such radical adjustments would have required tough negotiations with no certainty of success.

Today, the relevant negotiations take place long before the adjustments are made. For variable pay, bonus systems are often set up as part of the collective pay agreement or they are a regular part of the organisation’s reward system. For temporary workers, the agreement takes place when the employee is hired, and for agency personnel, the pact is between the company and the temporary work agency. Perhaps the most significant change has been in the timing and location of negotiations. It has been relocated from the point at which unions in the past might have gained greatest bargaining leverage. Click here to read more...

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Signals of return to a labour unrest

Every time there is a major industrial dispute in Britain, we look back to previous periods of industrial conflict, and ask whether it is an isolated case or does it signal the return to a period of greater labour unrest. Like Britain, in India too, increased global competition has affected relations between workers and employers. So, has the age of industrial conflict passed, ushering in an era of worker-management cooperation, in the face of threats posed by industrial competitors? It is impossible to forecast changes in the atmosphere of industrial relations (IR), but we can look at some prevailing practices to see if there are any significant changes that support worker-management cooperation.

The onset of the recession in 2009 in Britain was remarkable in two ways. Unlike the previous periods of recession, wages dropped at an annualised rate of just over five per cent in the economy as a whole. They fell by nearly 20 per cent in financial services, but they also dipped in manufacturing and non-financial sectors. As the pays froze, many companies sought to maintain their commitment to their core employees – both blue and white collar. Such adjustments would have seemed inconceivable in the 1970s and the early 1980s. Click here to read more...

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Saturday, July 20, 2013

Refer, Track, Earn

Employee referrals refer to an internal recruitment method employed by organisations to identify potential candidates from the existing employees’ social network. It gives an opportunity to existing employees to recommend their friends, family members, peers for the vacancy existing in organisation.

The employee referral scheme is a preferred method of recruitment today, because it involves less cost and there are monetary as well as non-monetary benefits for an employee.

The Process
At Motilal Oswal Financial Services Limited, all employees can access the referral program webpage on company intranet, through which the data is collected and made available to the recruiters. The benefits of program extend to organisation, employees and the referred candidates.

The Organisation
The data of prospective candidates is sourced from popular job sites and through recruitment consultants. The task is tedious and involves the cost of recruiters. Also, organisation incurs cost in undertaking a contract with consultancy to source candidates.

Both the activities are costly. The manager’s job is to adopt the most cost-effective strategy to obtain the organisational goals. The most feasible and economical method then is through referrals. The only expenditure incurred here is in marketing and communicating the requirement. Click here to read more....

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Monday, March 25, 2013

Companies must adapt or change their business strategies to take into account the new realities of intense global and domestic competition

In this economic crisis, corporate training budgets are being tightened. A research by Josh Bersin, CEO and president of Bersin & Associates, shows that in the second half of 2008, corporate training departments had cut their spending on L&D by 12 to 18 per cent. The number will certainly grow as the crisis continues. There is a need for performance-driven and talent-driven learning so that the senior management could be educated about the short- and long-term impacts.

The L&D budget typically represents a small fraction of a company’s total revenue. Indiscriminate budget cuts can have a major impact on development plans and programmes, and yet it barely makes a dent in the company’s bottom line. For example, if an organisation eliminates or dramatically reduces leadership development training, it will see a reduction in productivity and effectiveness of its leaders.

The signs of outstanding leadership appear primarily among the followers. Are the followers reaching their potential? Are they learning? Serving? Do they achieve the required results? Do they change with grace? Manage conflict? asks Max De Pree.

According to a research by Accrediting Alliance for Training and Development (AATD), nearly 20 per cent of all training occurs from informal information sharing and nearly 70 per cent comes from on-the -job training. So instead of building expensive programmes, it is better to start spending more time creating informal learning networks, coaching programmes and performance support systems. Click here to read more...

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Tuesday, February 05, 2013

To cruise into the league of superpowers, it is not sufficient for India to just have the staggering population.

If India wants to be the economic superpower, a policy of non-interference from the government is required. The corporate world and the civil society will have to come forward to set up the necessary infrastructure. With greater penetration of the telecom sector (including internet) in the hinterland, web-based learning would become possible. The best of the teachers would be able to deliver lectures across the country.

Online learning would be the next big step in educating the country and similar to what ITC has done with e-Choupal, there will be corporates and individuals who can raise money to put up kiosks (with computer and net facilities) even in remote villages and towns and the learning process for the student can be streamlined.

You would need less teachers and just one good administrator is enough to take care of one village/town. That would reduce the dependency on trained teachers at the village level and would allow imparting quality education to millions of youth in this country. The government needs to step aside and let the market forces take over. India is poised to scale greater heights. Whether or not it does, will squarely depend on the free-hand given to the edupreneurs. The potential of this country can only be realised with education opportunities to the 600 million youth. Click here to read more..

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Thursday, December 06, 2012

Ushering in change with people in mind

Turnaround situations can fail if HR management is not taken as a strategic issue to look into. It is more important than the financial merits of the change process. This is because any change process creates uncertainty amongst people with regard to their future. The need to protect one’s interest takes precedence over anything else. Hence, if the people are convinced and they believe that change is not going to affect them adversely, they support it to make it a reality, else there shall be resistance of all forms and shape. This is an important aspect for HR professionals to understand, and all initiatives should be directed to bring about the clarity they seek. It is not possible to have a change without affecting some people’s interest which may be job, role, career, etc. Here, the important thing is to outline why this is happening, what are their future growth options and how the organisation can support them. The worst thing is to keep people in the dark and expect them to hear about things from the grapevine. For once, over communication is better in any change process.

The other two aspects that need attention are the human aspect; we are dealing with people and not numbers and names in a spreadsheet. Each person should be given adequate attention and opportunities to be heard in a non-threatening environment. Some of these sessions can become emotionally stressful and require professional counselling. Read more..

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Monday, November 26, 2012

Innovation and Change

Innovation brings in change, value, success, enabling organisations to align with changing business paradox. Innovation becomes imperative to cope with the situational demand, for keeping the business agile, to improve productivity and cost, to get return on investment and add value to the customers. Organisations skilled in innovation are early winners as they can conceive the need for a change in early stages and make things happen distinctively. In a dynamic and effervescent environment of change and innovation, HR’s role in facilitating the transition becomes important.

During the gestation of current state and innovation, chances of getting in redundancy are high. Organisations need to identify the skill gaps, understand training needs and quickly implement programmes to enable the employee to come onboard, ramp-up and get motivated to move on. Taking employees along, empathising with them, simplifying and clarifying their thoughts and facilitating them to sense and value the new is the key to carry a change successfully.

Managing change by a process-oriented approach

Things that organisations need to practice to involve staff in the process of change and innovation include:
Using the 3Cs (Communication, Communication & Communication) effectively, i.e. communicating the change process through multiple channels.
Provide the employees with information, tools, and other resources for an easy transition.
Organisations need to look at the volunteers and sponsors within the work groups to gain the buy-in and smooth execution.
Identify star advocates in each work group.
Use rewards and recognition to facilitate the change process among employees.
Continuously plan ahead on how to handle resistance to change by identifying natural restraining elements and ways to overcome them.
Monitor and effectively manage change lethargy by constantly keeping employees motivated. Read more...

Thursday, November 22, 2012

Dave Shemmans (CEO, Ricardo Plc.) & his Group HR Director, Timothy Hargreaves come together to emphasise on core CEO-HR issues in a well-run business

....The core issue for HR is to provide the right skills at the right time and place required by the business, while protecting the company’s long-term knowledge base. As a publicly quoted company, it is essential that all our core business functions – of which HR is crucial in a people-led business – are acutely aware of the financial performance implications of their respective activities.

Q. How can you ensure the CEO’s voice reaches all?
Dave: The maintenance of effective channels of employee communication is extremely important to Ricardo. We invest significant resources in the production of monthly internal newsletters both for the group and for each of the main geographical operating divisions. These are used as the basis of team briefings in which staff can raise and discuss questions, and also learn about the ongoing projects.

We also provide an adapted version of the briefing given to our investors at our financial mid-year and year-end. These are presented in town hall meeting style, in which questioning and discussion are encouraged. Collectively, these channels of communication build upon the more direct employee supervision and management frameworks such as appraisal mechanisms to ensure each employee appreciates the relevance of his contribution to the firm’s success. Read more...


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Thursday, November 01, 2012

How far is the Cheer for Chair?

HRleadership should now have a prominent chair in the boardroom. Since the last few years there has been a lot of talk in the business world as to whether HR has made the successful transition from managing the human capital to being a ‘strategic business partner’. The HR department in many organisations feels that the transition has been successful, while some opine that it has a long way to go. However, there are still very few examples to support the claim that HR has made a crucial business impact.

Through the entire process of business’ evolution and development, most HR departments have continued to be in their conventional roles – being functional practitioners. So, it is not surprising that HR managers point out that their team members spend the bulk of their time primarily carrying out HR services and handling transactions.

The question remains: will these customary and long-established roles for the HR executive continue to thrive, and if that is the case, for how long? Or, is there a higher calling for them around the corner – a role that is vital and imperative for the business.

Over the years, CEOs’ expectations from HR have changed. There is a new sense of purpose from the CEO. He prepares a revival plan for his company and expects the members of the management to carry out primary responsibility in helping administer the new plan successfully. Specifically, he needs a change agent who will serve as a trusted counsel and an internal strategic partner. Click here to read more...

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Thursday, October 25, 2012

MANISH CHOUDHARY VP & MD, PITNEY BOWES SOFTWARE INDIA

Taking head-on the challenge of setting up Pitney Bowes base in India, Mr. Manish Choudhary, in 2007, moved to his native place as an expat, armed with over 10 years of cross-global experience at the PBBI headquarters at Troy, New York. Mr. Choudhary’s efforts to try to walk before he could run made him a leader who understands business at the grass-roots level. The India centre has grown to become a top employer within 5 years.

Q. Architecture and business management; you make an amazing combination. What led to it?
A. After a degree in architecture, I went to the U.S. for my postgraduation from the University of Akron, Ohio. Later, I did executive MBA from Anderson School of Management followed by a management course at the National University of Singapore (NUS).

However, I think I am more like an architect who is into sketching and painting. I believe if you make your passion your profession, it becomes difficult to maintain the passion you have. I like photography, but if I make it my career I will eventually lose interest in it.

Q. What career idea would interest you the most when you were growing up?
A. As a child I thought I would be an engineer. I always believe that things change rapidly; and I have the ability to adapt and change quickly with time. As a child, I would try different things and wait till something strikes. If things would not happen, they were never meant to happen.

Q. Share your experience of setting up Pitney Bowes in India?
A. The experience has been rewarding and I have grown on both professional and personal fronts. The experience has made me wiser and faster. I remember when I hired the first person in India, I spoke for three hours and the interviewee spoke for three minutes. The only thing he asked was ‘do you have an office’. To my no, he said he would come back once we have an office. We chose a creative way to hire, even picked up visiting cards from a restaurant bowl! click here to read full inverview...

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Wednesday, October 17, 2012

Paras Ajmera (Director – Operations & HR, Financial Technologies Group)

Q. What is your signature leadership style?
A. I believe in employee empowerment. I am quick in decision making and execution, and expect the same from others.

Q. Any mentors you admire?
A. My mentor is none other than Mr. Jignesh Shah, our Chairman and Group CEO. I truly admire his vision, passion, and the ability to shape ideas into world-class institutions.

Q. How do you balance your work-life and your family-life?
A. I will be honest here; balancing work and family life is indeed difficult. I believe that utmost commitment is required when you are at work. In fact, when I am at work, I work to the exclusion of all else. However, I do try to ensure that all my Sundays and holidays are spent exclusively with my family. I take an annual holiday with my entire family, which includes my parents, brothers, and their respective families. I also try to take as many short trips as I can manage. As a family, we enjoy trekking and all our family trips are a mix of adventure and scenic locales across the world. Doing things with the family works extremely well for me to maintain a connect. Click here to continue...

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Monday, October 15, 2012

Ashok Mittal, (Chancellor, lovely PRofessional University) Spotlights the need to change Academic Curricula to fit The Industry Requirements, in Conversation with Schweta Chaturved

Continued...On producing talent in India, he says one problem area calling attention is the mindset that children should study seriouslyonly till plus 2 and it is all fun in college. “It is just the opposite elsewhere. This ideology of the society needs to be changed. Institutes can do up to an extent but it is the internal motivation that needs to be brought in,” underlines Mr. Mittal. Also, it is essential for a student to understand that the examination system is to benchmark something to which industry can take a decision. However, during campus placements every student should know what he or she is capable of and what the job demands. If a student has done this exercise, he stands out, says Mr. Mittal. Besides, there are hosts of things required to groom a student. At LPU, skill development is an ongoing process that starts from day one. Elaborates Mr. Mittal, “LPU has set up a student centre which is more like a mall. It is one lakh sq ft area of shopping and is run by students. This gives student a testing ground to test his business ideas.”

LPU has faculty from various parts of India and abroad. Those from outside India need extra support so they are given a contact point for all their needs, he says and adds that faculty from outside is made to attend lectures of star faculty members on how to handle a class. LPU also has an HR and training department which is unique in itself, says he. If there is a requirement of a particular skill set, the department gets it arranged. There is also a quality assurance department which ensures students are satisfied. On how to promote faculty research, he says initially research needs a lot of money and resources, so industries should come forward to support it. Read More...

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Thursday, October 30, 2008

Stock of a nation

As a senior Indian official in France would put it that the perception about India in Western Europe can be distinctly Gurgaon(India)divided between the phase before 1998 and the one after that. Before 1998, for the first 50 years India was more of an economically poor but culturally rich nation of philosophers who distinctly had a paradigm impact on modern Europe. India in those days was synonymous with mysticism, being a country known more for black magic, snake charmers and tigers than for its soft power and software. Yet 1998 and the assertion India made with its testing of five thermonuclear devices changed it all. Here was a country which through those tests was asking for its legitimate rights and venting out its frustration against a world which never paid heed to its concerns of terrorism and threats from China. It wasn’t just the nuclear test but the economic embargo in its aftermath imposed by the Americans and its stooges that made all the difference and that exposed the fundamental strength of an otherwise shy and a reclusive India. One has to remember the sheer impact of economic sanctions when imposed by Uncle Sam, something that crippled Iraq for a decade due to the oil embargo. It caused the death of thousands of children owing to lack of basic medicines and Iraq was doomed for ever. Yet when those same sanctions were imposed on India, the loss to American companies in terms of cancellation of governmental contracts was more than what a resilient India suffered. By then, seven years of liberalised economy had already solved the problem of forex reserve and to mitigate any eventual problem of the future, the government of India issued Resurgent Indian Bonds to be subscribed by the Non-Resident Indians....Continue

Source : IIPM Editorial, 2008
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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