IIPM: June 2007

Everything at Apple Inc. seems to be taking the sky route. Be it the profits that jumped

88% for the second quarter, the share price which soared above $100 for the first time or the sale of its iPod which has recently touched 100 million sales mark. Interestingly, even the compensation amount of Steve Jobs (who works on a salary of $1!) for the year 2006 came out to be $646 million, which is by far the highest amount paid to any CEO in the world. And Apple has sold 1.5 million Macintosh Computers (growth of 36%) and 10.5 million iPods (growth of 24%) during the quarter, the two factors which have escalated the sales of Apple to $5.26 billion.

“We are very pleased to report the most profitable March quarter in Apple’s history,” said Peter Oppenheimer, Apple’s CFO. Leaving aside this, Apple is also very bullish on the prospective launch of its breakthrough product iPhone (a cell phone-iPod combination) as it expects to create a stir in consumer electronics as it did with the launch of iPod. Well, first with iPod and Mac and now with iPhone, Steve is doing a good ‘Job’.

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Source : IIPM Editorial, 2006

An IIPM and Management Guru Prof. Arindam Chaudhuri's Initiative

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A leading Multinational Investment Bank is looking for AVP - Service Quality specialist.

The incumbent would coordinate and improve user and management notification for problem status and resolution times. He/she will have to establish a process to interact and interface with users and management in a diligent and concise manner. As a service quality specialist, the incumbent will have to address and prioritize problem events and establish an overall structured approach encompassing stakeholders, the addressing of problems and how they are handled.

The incumbent would also be responsible for Post-Mortem Analysis and coordinate and follow-up post-mortem issues, investigations and solutions. Act appropriately with involved parties for documentation of the incident and any relevant root-cause evidence.

Establish a process for facilitating post-mortem and associated documentation that ensures all parties are aware of the problem and solution. The incumbent would be participating in regular Change Management meetings.

Experience: The incumbent should possess excellent project management skills and should have a total of 6 – 10 years of experience with at least 3+ years in business and technical experience. Strong communication skills are a must.
Location: Mumbai
Apply to: it@planmanindia.com

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Source:- IIPM Editorial, 2006

An IIPM and Management Guru Prof.Arindam Chaudhuri's Initiative

Read more:-