Thursday, November 22, 2012

Dave Shemmans (CEO, Ricardo Plc.) & his Group HR Director, Timothy Hargreaves come together to emphasise on core CEO-HR issues in a well-run business

....The core issue for HR is to provide the right skills at the right time and place required by the business, while protecting the company’s long-term knowledge base. As a publicly quoted company, it is essential that all our core business functions – of which HR is crucial in a people-led business – are acutely aware of the financial performance implications of their respective activities.

Q. How can you ensure the CEO’s voice reaches all?
Dave: The maintenance of effective channels of employee communication is extremely important to Ricardo. We invest significant resources in the production of monthly internal newsletters both for the group and for each of the main geographical operating divisions. These are used as the basis of team briefings in which staff can raise and discuss questions, and also learn about the ongoing projects.

We also provide an adapted version of the briefing given to our investors at our financial mid-year and year-end. These are presented in town hall meeting style, in which questioning and discussion are encouraged. Collectively, these channels of communication build upon the more direct employee supervision and management frameworks such as appraisal mechanisms to ensure each employee appreciates the relevance of his contribution to the firm’s success. Read more...


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